Privacy Policy

We are committed to maintaining the accuracy, confidentiality, and security of your Personal Information. As part of this commitment, our Privacy Policy governs our actions as they relate to the collection, use and disclosure of Personal information.

It is important that you read and understand this Privacy Policy, along with all other policies posted or implied on our website.

This policy applies to anyone who accesses our website, applications and all other means of communication related to our platform, products, and services.

 

Identifying Purposes

We collect, use, and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in.

The consent and purpose for which information is collected may in some circumstances be clear and in some it may be implied.

By accessing our website, you agree to the processing of your personal information as set out in this policy.

 

Consent

Providing us with your Personal Information is always your choice. However, your decision to withhold certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service or unless so required by law.

If you are under eighteen years of age, with the assistance of a Legal Guardian, please consult and understand the requirements as set out in our policies.

 

 

Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us.

When you register to use our website, we may collect following information:

• Name & Surname
• Date of Birth
• Identity Number
• Bank Account / Card Number for payment of products purchased.
• Gender
• Email address
• Mobile Phone Number
• Physical Address

With your consent, we may collect Personal Information from you in person, over the telephone, via email or the internet.

This information may be updated in your account profile as you may require.

 

Why we collect Personal Information

Below are some reasons (but the purpose is not limited to):

• To assist in the process of purchase & delivery of products and services as offered by our website.
• Improve functionality of our services.
• Recommend products that might suit you.
• Personalize your experience with our platform.
• Comply with legal obligations.
• Fraud Prevention.

 

Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collect it or as may be required by law.

We will retain your Personal Information for as long as necessary to achieve the purpose for which this information was collected or processed. By accessing and using our website, you consent to us retaining your Personal Information and any data or records we may have compiled therewith for as long as we may need it to compile/support such processes.

 

 

Accuracy

Personal Information will be maintained in an accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

 

Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access, or disclosure.

 

Sharing of Personal Information

Your Personal Information may be shared with:

• Our Employees
• Third-Parties linked in with our platform as vendors or service providers.
• Law Enforcement
• The entities in our Group of Companies under the RS Name.

Rs Online shall not be liable for any loss or damage arising by you as a result of the disclosure of such information to Third Parties outside of the group. Please be sure to read and accept Privacy Policies for any and all Third Parties.

 

 

Cookies:

We may use cookies to improve our website’s functionality and, in some cases, to provide visitors with a customized online experience.

Other Websites:

Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website.

 

Customer Complaints and Suggestions

You may direct any questions or enquiries with respect to our privacy policy or our practices by email: legal@rsonline.com.na